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Passenger Traveling with Pet

Live animals refer to domestic domesticated cats and dogs, but cats, dogs and their hybrids which are aggressive, vulnerable to injury and respiratory problems are not allowed to be transported, including, but not limited to, terriers, boxers, bulldogs, spaniels, pugs, mastiffs, American staffords, American howlers, Boston beagles, Brussels griffins, mastiffs. Spanish hounds, British touchka, British spaniel, Cavalier King Charles Spaniel, bullmastiff, Belgian Brussels Griffon, Affenpinscher, Chrysanthemum, Peking Dog, Chow, Japanese chin, Japanese Spitz, Shar Pei, Shih Tzu, American Pit Bull Terrier, Tosa, Fila Brasileiro, Dogo Argentino, Samoyed, Birman, Himalayan Cat, Persian cat, exotic short-haired cat, etc.

The checked live animals shall have animal quarantine certificates and other valid certificates, and shall comply with the relevant national regulations on the exit, entry and transit of small animals in the course of transportation.

Small animals are not allowed to enter the cabin directly. They must be transported in the cargo compartment as checked baggage.

Small animals belong to the special baggage category and are charged according to the special baggage fee standards.

Each flight is limited to one container containing live animals, and each container is limited to one live animal.

The total weight of each container containing live animals (including the weight of small animals, food and water) shall not exceed 32KG, otherwise it must be transported as cargo.

Live animal transportation is applicable to Air China's actual one-way direct flights, as well as domestic and international connecting flights through Beijing, Shanghai and Chengdu with transit time of more than 2.5 hours. If the transit time is more than 4 hours, the live animals must be claimed at the transit airport for transportation.

Air China does not bear any responsibility for the failure of live animals to arrive on time due to the refusal of entry or transit by the countries concerned in the course of transportation, or for the injury, illness, escape and death of live animals under normal transportation conditions.

What you need to know

Please submit an application for live animal transportation to our designated ticketing offices before the flight takes off. Because there are certain requirements for the types of the live animals to be transported, we must agree with you and arrange them properly before they can be transported. There is no need to present small animals and quarantine certificates in the application process.

We can refuse to transport live animals that do not meet the transportation requirements. If you abandon the transportation of small animals, you can go through the formalities of check-in according to normal procedures; if you request to change to another flight, you should go through the formalities of voluntary change.

Before departure, we have the right to change the aircraft type. If your flight cannot carry live animals due to the aircraft type change, you can choose to abandon the transportation of live animals or change to another flight that can carry live animals.

Please take the animals to the airport for check-in and show the necessary documents in the process of transportation no later than 120 minutes before the departure time of the flight.

Transportation expenses for live animals are paid at the airport.

Animal container

The containers for small animals must meet the requirements detailed in the “National Standards GBT26543-2011, People’s Republic of China – General Requirements on the Packing of Live Animals for Air Transportation”:

A. The container must be big enough to allow the small animal to rear up, move about, lie down and breathe comfortably in it, that no part of the animal’s body sticks outside the container, and that the ventilation holes must be fitted with metal meshes.

B. The ventilation holes on the container must be somewhere closer to the top on the three walls without a door. The diameter of the hole shall be at least 2.5cm, and the distance from one hole to another shall be 10cm. The total area of the ventilation holes shall be at least 16% of that of the container’s four walls. All ventilation holes must be conceived in such a way as to prevent the small animal from poking its nose or paws outside the container.

C. The door of the container must be on one of the four side walls, and can be locked with a metal chain. In the case of containers for large dogs, the door should contain two layers, spaced 1cm apart, of meshes of closely connected metal bars. The door should be fitted with additional metal chains or two or three latches to ensure absolute safety.

D. The container must have two handles on its two side walls for easy operations.

E. The container’s floor must be solid and is able to prevent the animal dung from leaking. The passenger shall provide absorbent materials - materials that can take up and retain moisture - as the cushion for the animal, ensuring that the container can remain clean and dry. Straws should not be used as such absorbent materials.

F. Hard plastic containers (except foldable containers) are fit for the carriage of most canine animals. Large hard plastic containers must be fitted with at least two security latches. If the container has wheels, they should be removed or arranged in such a way that makes them unable to rotate.

G. The container must be wrapped with a cotton or linen mesh that can prevent the animal from escaping in case the container is damaged. The holes of the mesh shall be just small enough to prevent the animal from sticking out its head outside the mesh.

H. For the animal which needs to eat and drink in the process of transportation, in the container there must be the utensils for feed and water which can prevent the animal feed from being spilled over the floor. The animal feed provided shall not be in violation of the relevant laws and regulations of the state.