Communications

Home > PhoenixMiles > About PhoenixMiles > Communications

Account Check
For any inquiries, PhoenixMiles Members can call our Member Service Hotlines, visit the PhoenixMiles Website or go directly to Air China's local sales offices.

PhoenixMiles Express
If you provided your email address, you will receive our PhoenixMiles Express on a periodic basis. It contains information on Air China’s special offers and promotions.

Member Service Hotlines

Tel: 86-10-84597799 or 4006-100-666
Fax: 86-10-84798686
Business hours: 24-7, daily

E-mail: ffp@airchina.com

By Post
Beijing P.O.Box: 100071-666
Postal Code: 100071

PhoenixMiles Website:
www.phoenixmiles.com
ffp.airchina.com.cn

Europe Service Hotline: +800-86-100-999
Business Hours (Staff): Monday through Friday, except public holidays

For other country, please call our local sales offices.